Shipping & Delivery Policy

This Shipping & Delivery Policy governs all orders placed on Fast.gives, operated by Egbert Reuben Ventures LLC. It sets out the terms applicable to the shipment and delivery of products purchased through our website, including delivery timelines, shipping charges, order handling procedures, and applicable exceptions.

All products sold on Fast.gives are stocked and fulfilled from warehouse facilities located within the United States. This domestic fulfilment model enables us to offer reliable, fast delivery to customers across the contiguous United States without the delays associated with international sourcing or drop-shipping.

By placing an order on Fast.gives, you acknowledge and agree to the terms described in this Policy. We encourage all customers to review this document carefully before completing a purchase. For any questions, our customer support team is available during business hours.

Fast.gives currently ships to addresses within the United States only. We do not offer international shipping at this time. Our service area includes all 50 US states, though delivery timelines may vary for certain remote or non-contiguous regions.

Order handling refers to the time required to process, verify, pick, pack, and despatch your order from our US warehouse facility after payment confirmation is received.

Orders placed before 12:00 PM Eastern Standard Time (EST) on a business day are typically processed and despatched the same business day. Orders placed after this cut-off time, or on weekends and public holidays, will be processed on the next available business day.

Upon successful despatch, you will receive an automated shipping confirmation email containing your tracking number and a link to monitor the progress of your delivery in real time.

The total estimated delivery time is calculated as the sum of the order handling period and the carrier transit time. The timelines below represent estimates for the contiguous United States under standard conditions and do not constitute a delivery guarantee.

Business days are defined as Monday through Friday, excluding US federal public holidays. Delivery estimates commence from the date of despatch, not the date of order placement.

Shipping charges at Fast.gives are calculated dynamically at checkout based on the destination address, the total weight and dimensions of the order, and the selected shipping method. All charges are presented in United States Dollars (USD) and are inclusive of any applicable handling fees.

The exact shipping cost applicable to your order will always be clearly displayed on the checkout page prior to finalising your purchase. You will never be charged a shipping fee that has not been explicitly presented and confirmed during the checkout process.

Fast.gives partners with a selection of reputable, nationally recognised US carriers to deliver your orders safely and efficiently. The carrier assigned to your shipment is determined based on destination, package size, and delivery method selected.

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  USPS (United States Postal Service) — Widely available nationwide, including PO boxes and remote areas.
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  UPS (United Parcel Service) — Reliable for standard and expedited domestic deliveries.
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  FedEx — Available for standard and express shipments to most US destinations.
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  Other Regional Carriers — Occasionally utilised for specific geographic areas or shipment types.

Order Tracking: All shipments are fully tracked. Upon despatch, you will receive a shipping confirmation email containing your unique tracking number and a direct link to the carrier's tracking portal. You may also contact our support team with your order number for a tracking update.

Tracking information may take up to 24 hours to become active within the carrier's system after the despatch confirmation email has been sent. If your tracking link shows no movement after 48 hours, please contact our customer support team.

While Fast.gives endeavours to ensure that all orders are despatched and delivered within the timelines set forth in this Policy, certain circumstances may result in delays that are beyond our reasonable control. Delivery timelines are estimates only and do not constitute a binding guarantee of delivery by a specific date.

The following circumstances may result in delays to your delivery:

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  Peak Seasonal Demand: High order volumes during holidays (e.g., Thanksgiving, Christmas, New Year) may extend both handling and transit times.
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  Adverse Weather Conditions: Severe weather events such as winter storms, hurricanes, or natural disasters affecting carrier networks or delivery routes.
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  Carrier Service Disruptions: Strikes, logistical failures, or operational delays within the carrier's network.
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  Incorrect or Incomplete Address: Packages may be delayed or returned if the delivery address provided at checkout is incomplete, incorrect, or undeliverable.
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  Remote Delivery Locations: Extended delivery areas, rural addresses, or regions with limited carrier access may experience additional transit time.
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  Force Majeure Events: Circumstances including but not limited to natural disasters, pandemics, civil unrest, governmental actions, or other events outside the control of Fast.gives or its carrier partners.
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  US Federal Public Holidays: Carrier operations may be suspended or reduced on federal holidays, which are not counted as business days.

It is the customer's sole responsibility to provide a complete, accurate, and deliverable shipping address at the time of placing the order. Fast.gives cannot be held liable for failed deliveries, delays, or additional costs arising from an incorrect or incomplete address submitted by the customer.

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  If a package is returned to our warehouse due to an undeliverable address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges will apply for reshipment.
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  If you identify an error in your shipping address after placing an order, please contact us immediately at fast.gives/contact. We will make every effort to amend the address before despatch, however this cannot be guaranteed once the order has been processed.
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  Packages that are refused by the recipient at the point of delivery will be treated as a return and processed in accordance with our Refund & Return Policy.

In the unlikely event that your order is lost in transit or arrives in a damaged condition, Fast.gives will work promptly to resolve the matter to your full satisfaction.

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  Lost in Transit: If tracking has not updated for more than 5 business days, or your package is significantly overdue, please contact our support team. We will initiate a carrier investigation and, upon confirmation of loss, offer a replacement shipment or a full refund.
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  Damaged on Arrival: Please photograph the outer packaging and the damaged item(s) immediately upon receipt and contact us within 48 hours. We will arrange a replacement or issue a full refund, at our discretion.
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  Missing Items: If your package appears to have been opened or items are missing, retain all packaging materials and contact us immediately. Do not discard any packaging prior to resolution.

For any questions, concerns, or queries relating to shipping and delivery, our customer support team is ready to assist you. Please have your order number available when contacting us for the fastest resolution.

Fast.gives reserves the right to amend this Shipping & Delivery Policy at any time. Any revisions will be published on this page with an updated effective date. Continued use of our website and services following any amendment constitutes your acceptance of the revised terms. This policy is designed to comply fully with Google Merchant Centre shipping policy requirements and applicable US consumer protection standards.