Privacy Policy
We are committed to protecting your personal data with the highest standards of transparency, security, and legal compliance. This Policy explains exactly what we collect, why, and how we use it.
- Data Controller Information
- Data We Collect
- How We Collect Data
- Lawful Basis for Processing
- How We Use Your Data
- Third-Party Processors
- Google Services
- Meta (Facebook & Instagram)
- Courier & Logistics Partners
- Cookies & Tracking
- Data Retention
- Data Security
- International Data Transfers
- Your Rights
- Children's Privacy
- Policy Changes
- Contact & Complaints
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the UK Data Protection Act 2018, and the California Consumer Privacy Act ("CCPA"), the data controller responsible for your personal information is:
Lewes, Delaware 19958
United States
Website: https://fast.gives
Contact: fast.gives/contact
Phone: 978-048-9911
As the data controller, Egbert Reuben Ventures LLC determines the purposes and means of processing your personal data in connection with your use of the Fast.gives website and associated services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, or otherwise interact with us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out herein, you should refrain from using our website or services.
We collect only the personal data that is necessary to provide our products and services, fulfil your orders, and improve your experience. The categories of personal data we may collect are as follows:
| Category | Data Points Collected | Purpose |
|---|---|---|
| Identity Data | First name, last name, username or similar identifier | Account creation, order fulfilment, customer correspondence |
| Contact Data | Email address, telephone number, billing address, delivery address | Order processing, shipping, customer support, marketing (where consented) |
| Financial Data | Payment card type, last 4 digits (tokenised via Stripe — full card details never stored by us) | Payment processing and fraud prevention |
| Transaction Data | Order history, products purchased, order values, refund/return records | Order management, legal compliance, dispute resolution |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, referring URLs | Website operation, security, analytics |
| Usage Data | Pages visited, clicks, time on page, search queries, navigation paths | Website improvement, personalisation, analytics |
| Marketing & Communications Data | Preferences for receiving marketing communications, consent records | Email marketing, promotional campaigns (consent-based only) |
| Cookie & Tracking Data | Cookie identifiers, pixel data, session IDs, advertising IDs | Site functionality, advertising, retargeting (see Section 10) |
We do not collect or store sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or criminal records unless we are legally required to do so.
We collect personal data through the following means:
Direct Interactions
You provide personal data directly to us when you: create an account on our website; place an order; complete checkout forms; subscribe to our newsletter or marketing communications; contact us via our enquiry form, telephone, or email; or participate in any survey, promotion, or competition we may run.
Automated Technologies
As you interact with our website, we automatically collect Technical Data and Usage Data through cookies, web beacons, server logs, and similar tracking technologies. This data is collected with your consent (where required) or on the basis of our legitimate interests in operating and improving our website. Please refer to Section 10 for full details of our Cookie Policy.
Third-Party Sources
We may receive personal data about you from third parties, including: advertising platforms (Google, Meta) where you have interacted with our advertisements; analytics providers; payment processors (Stripe); and carrier partners who may communicate delivery status and address data.
Under the GDPR and applicable data protection law, we are required to have a lawful basis for each activity involving the processing of your personal data. The lawful bases upon which we rely are set out below:
| Lawful Basis | When We Rely on This |
|---|---|
| Contract Performance Art. 6(1)(b) GDPR |
Processing your order, managing your account, arranging delivery, handling returns and refunds — all activities necessary to fulfil our contractual obligations to you. |
| Legitimate Interests Art. 6(1)(f) GDPR |
Website analytics and improvement, fraud detection and prevention, IT security, customer service quality improvement, and sending service-related communications. We ensure our legitimate interests do not override your fundamental rights. |
| Consent Art. 6(1)(a) GDPR |
Sending marketing emails, newsletters, and promotional communications; placing non-essential cookies and advertising trackers on your device. You may withdraw consent at any time without detriment. |
| Legal Obligation Art. 6(1)(c) GDPR |
Complying with tax and accounting obligations, responding to lawful requests from courts, regulators, or law enforcement agencies, and maintaining records as required by applicable law. |
GDPR Rights Notice: Where we rely on consent as our lawful basis, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.
We use the personal data we collect for the following specific and documented purposes:
- ✓Order Processing & Fulfilment: To receive, process, confirm, and despatch your orders; to arrange delivery via our carrier partners; and to communicate order status updates to you.
- ✓Payment Processing: To process your payment securely through our payment processor, Stripe. We do not store your full card details.
- ✓Account Management: To create and manage your customer account, maintain your order history, and facilitate account security.
- ✓Customer Support: To respond to your enquiries, resolve disputes, process returns and refunds, and provide post-purchase assistance.
- ✓Legal Compliance: To fulfil our obligations under applicable laws, including tax, consumer protection, and financial regulations, and to respond to lawful requests from authorities.
- ✓Fraud Prevention & Security: To detect, prevent, and investigate fraudulent transactions, unauthorised access, and other potentially illegal activity.
- ✓Marketing Communications (Consent-Based): To send you promotional emails, offers, and newsletters where you have opted in to receive such communications. You may unsubscribe at any time.
- ✓Website Analytics & Improvement: To understand how our website is used, identify areas for improvement, and enhance the overall user experience.
- ✓Personalisation & Advertising: To display relevant advertisements on third-party platforms (Google, Meta) and to personalise your browsing experience on our website, where you have consented to cookie usage.
We will only use your personal data for the purposes for which it was collected. If we need to use it for an unrelated purpose, we will notify you and explain the lawful basis upon which we intend to do so.
In order to operate our business effectively and provide you with the best possible service, we engage a number of carefully selected third-party service providers who may process your personal data on our behalf or in conjunction with the services they provide. All third-party processors are subject to contractual obligations requiring them to protect your data in accordance with applicable data protection legislation.
We do not sell your personal data to any third party. We share your data with third parties solely to the extent necessary to provide our services, fulfil our legal obligations, or with your explicit consent.
A complete and up-to-date list of our third-party data processors is available upon written request. Please contact us at the details provided in Section 17.
Fast.gives uses multiple services provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), a subsidiary of Alphabet Inc. The specific Google services we utilise and the data they process are disclosed in full below.
Google Merchant Centre
We list our products on Google Merchant Centre to enable them to appear in Google Shopping search results. Google Merchant Centre processes product data (descriptions, prices, images) and may associate purchase events with your Google account where you are signed in. This is required for our participation in Google Shopping and is central to our compliance with Google Merchant Centre's terms of service.
Google Ads (formerly Google AdWords)
We use Google Ads to display advertisements on Google Search and across the Google Display Network. Google Ads uses cookies and tracking pixels to serve ads based on your prior visits to our website (remarketing) and to track conversions. The data processed includes: your IP address, browsing behaviour, device information, and interactions with our ads. Google acts as a data processor in this context and processes data in accordance with its own privacy policy and GDPR-compliant standard contractual clauses.
Google Analytics
We use Google Analytics 4 (GA4) to collect anonymised and aggregated data about how visitors use our website. This includes pages viewed, time on site, traffic sources, device types, and geographic regions. Google Analytics uses cookies to identify returning visitors. We have enabled IP anonymisation on our Google Analytics implementation to ensure that your full IP address is never stored or transmitted to Google's servers. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Google Tag Manager
We use Google Tag Manager to manage and deploy tracking tags on our website without modifying code directly. Google Tag Manager itself does not collect personal data, but it facilitates the deployment of tags (including Google Analytics and Google Ads) that do.
Data processed by Google through these services may be transferred to and stored on servers in the United States. Google LLC participates in and has certified its compliance with applicable data transfer frameworks, including the EU-US Data Privacy Framework. For further information, please refer to Google's Privacy Policy.
Fast.gives uses advertising and tracking tools provided by Meta Platforms Inc. (1 Hacker Way, Menlo Park, CA 94025, USA), which operates Facebook and Instagram. The following Meta services are active on our website:
Meta Pixel (Facebook Pixel)
The Meta Pixel is a small piece of JavaScript code embedded in our website that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. When you visit our site, the Pixel may collect your IP address, browser information, the pages you visit, and actions you take (such as adding a product to your cart or completing a purchase). This data is transmitted to Meta and may be used to:
- →Measure ad conversion events (e.g., purchases, add-to-cart events)
- →Build custom audiences for retargeting campaigns on Facebook and Instagram
- →Create lookalike audiences of potential new customers
- →Optimise ad delivery to users most likely to take specific actions
Meta's Role as an Independent Controller
Where Meta processes your data to build advertising profiles and target advertisements across its platforms, Meta acts as an independent data controller, not merely as our processor. You may manage your advertising preferences and data rights directly through Meta's privacy tools available in your Facebook or Instagram account settings, or at facebook.com/privacy/policy.
The Meta Pixel is only activated subject to your cookie consent preferences. If you decline non-essential cookies, the Meta Pixel will not be loaded. You may update your cookie preferences at any time via our cookie consent banner. Meta data may be transferred to the United States under applicable data transfer mechanisms.
In order to fulfil and deliver your orders, Fast.gives shares certain personal data with our courier and logistics partners. This is a necessary disclosure without which we would be unable to perform our contractual obligations to you.
Data Shared with Courier Partners
| Data Shared | Purpose | Legal Basis |
|---|---|---|
| Full name and delivery address | Addressing and delivering the shipment to the correct recipient and location | Contract Performance |
| Phone number (where provided) | Carrier delivery notifications, missed delivery contact, re-delivery scheduling | Legitimate Interest / Contract |
| Email address (where required) | Carrier-generated tracking notifications and delivery alerts | Legitimate Interest / Contract |
| Order reference number | Linking the shipment to the order for tracking and return purposes | Contract Performance |
Our Carrier Partners
- →USPS — United States Postal Service. Privacy Policy
- →UPS — United Parcel Service. Privacy Policy
- →FedEx — Federal Express Corporation. Privacy Policy
- →Other Regional Carriers — Occasionally engaged for specific routes. We ensure any such carriers operate under appropriate data protection standards.
Each courier partner processes personal data solely for the purpose of order delivery and related logistics. They are prohibited from using your data for their own independent marketing purposes without your separate consent.
Our website uses cookies and similar tracking technologies to enable core website functionality, enhance your browsing experience, and (with your consent) to provide personalised advertising. A cookie is a small text file placed on your device when you visit a website.
| Cookie Type | Purpose | Consent Required | Examples |
|---|---|---|---|
| Strictly Necessary | Essential for the website to function. Enables shopping cart, secure login sessions, and checkout processes. | No — always active | Session cookies, CSRF tokens, cart data |
| Functional / Preference | Remembers your preferences (e.g., language, currency, previously viewed products) to enhance your experience. | Yes — consent required | Preference cookies, wishlists |
| Analytical / Performance | Collects anonymised data about how visitors use the site to help us improve performance and content. | Yes — consent required | Google Analytics (_ga, _gid, _gat) |
| Marketing / Advertising | Tracks visits across websites to deliver targeted, relevant ads on Google, Facebook, and Instagram. | Yes — consent required | Meta Pixel (_fbp, _fbc), Google Ads (_gcl_au) |
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, decline, or customise your cookie preferences by category. You may update your preferences at any time by clicking the cookie settings link available in the footer of our website.
You may also control cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit aboutcookies.org.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The retention periods we apply are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Order & Transaction Records | 7 years from date of transaction | Tax, accounting, and legal compliance requirements |
| Customer Account Data | Duration of account + 3 years after closure | Customer service, dispute resolution, legal claims |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Demonstrating lawful basis for marketing |
| Customer Support Communications | 3 years from date of interaction | Quality assurance and dispute resolution |
| Website Analytics Data | 26 months (Google Analytics default) | Website performance analysis |
| Cookie / Tracking Data | As set per cookie (see Section 10) | Advertising measurement and site functionality |
| Fraud Prevention Records | Up to 5 years | Detection, prevention, and reporting of fraud |
At the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. Where data is anonymised, we may retain and use it for statistical and analytical purposes indefinitely.
We take the security of your personal data extremely seriously. Fast.gives has implemented appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction.
- ✓SSL / TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard TLS (Transport Layer Security) technology, indicated by the padlock in your browser's address bar.
- ✓PCI-DSS Compliant Payments: All payment data is processed through Stripe, which is PCI-DSS Level 1 certified — the highest level of payment security certification. We never store raw card data on our own servers.
- ✓Access Controls: Access to personal data is restricted to authorised personnel who need it to perform their job functions and who are bound by confidentiality obligations.
- ✓Regular Security Reviews: We periodically review our information security practices to ensure they remain appropriate and effective against evolving threats.
- ✓Data Breach Procedures: We maintain a data breach response procedure. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with applicable law.
While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to our website. You transmit data at your own risk, and we encourage you to use strong, unique passwords for your account.
Fast.gives is based in the United States. Where we engage third-party processors located outside your country of residence (including in the United States or other jurisdictions), your personal data may be transferred internationally.
Where such transfers involve personal data of individuals located in the European Economic Area (EEA) or United Kingdom, we ensure that appropriate safeguards are in place in accordance with GDPR requirements. These safeguards include:
- ✓Adequacy Decisions: Transfers to countries recognised by the European Commission as providing an adequate level of data protection.
- ✓Standard Contractual Clauses (SCCs): Transfers to third parties (including Google and Meta) covered by EU-approved Standard Contractual Clauses, ensuring equivalent data protection standards apply.
- ✓EU-US Data Privacy Framework: Where applicable, reliance on the EU-US Data Privacy Framework for transfers to certified US organisations.
You may request further information about the specific safeguards applicable to your data transfers by contacting us using the details in Section 17.
Depending on your location and applicable law, you have the following rights with respect to your personal data. We are committed to upholding these rights and will respond to verified requests within 30 days (or as required by applicable law).
To exercise any of the above rights, please contact us using the details provided in Section 17. We may be required to verify your identity before processing your request. There is no charge for exercising your rights unless requests are manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable administrative fee or decline to act.
If you are located in the EEA or UK and believe we have not handled your data in accordance with applicable law, you have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.
Fast.gives is not directed at children under the age of 13, and we do not knowingly collect personal data from children under 13 years of age. Our website, products, and services are intended solely for individuals who are at least 18 years of age, or who are at least 13 and have obtained verifiable parental or guardian consent.
If we become aware that we have inadvertently collected personal data from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete that information from our records. If you believe we may have collected data from a child, please contact us immediately using the details provided in Section 17.
We reserve the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable legislation, or the services we provide. All amendments will be published on this page with a revised "Last Reviewed" date at the top of the document.
Where changes are material — meaning they significantly affect how we process your personal data or your rights — we will endeavour to notify you directly via email (where we hold your address) or via a prominent notice on our website prior to the change taking effect.
We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your personal information. Your continued use of our website and services following the publication of any changes constitutes your acknowledgement of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please do not hesitate to contact us. We are committed to responding to all enquiries promptly and transparently.
| Contact Method | Details | Response Time |
|---|---|---|
| Online Contact Form | fast.gives/contact | Within 2 business days |
| Telephone | 978-048-9911 (Mon–Fri, 9 AM–5 PM EST) | Same / next business day |
| Data Subject Requests | Submit via contact form — reference "Data Rights Request" | Within 30 days |
| Complaints / Escalations | Submit in writing to our postal address below | Within 30 days |
16192 Coastal Highway
Lewes, Delaware 19958
United States
Website: https://fast.gives
If you are not satisfied with our response to your complaint or data rights request, you have the right to escalate your complaint to the relevant national supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In the US, privacy complaints may be directed to the Federal Trade Commission (FTC) or relevant State Attorney General.
© 2026 Fast.gives | Operated by Egbert Reuben Ventures LLC | 16192 Coastal Highway, Lewes, DE 19958, United States
This policy is effective as of April 10, 2026.